Romanoriginals.co.uk Reviews
(Rated by 2302 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
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%OFF20
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%OFFOverall Rating
5.0
Base on 5 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality5.0
- Return Policy5.0
- Good Value5.0
- Customer Service4.5
- Shipping & Delivery4.0
Recent Customer Reviews (5)
Andrea Dennett
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Stefan Krüger
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Florence Henry
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Ben Armstrong
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Simone Morneau
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Payment Methods
Accepted Payment Options:
Prices for items on Romanoriginals.co.uk vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Payment Process
- Payments can be made online during the checkout process.
- For Romanoriginals.co.uk credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Romanoriginals.co.uk Pros & Cons
Pros
1
Variety of Clothing: Roman Originals offers a wide range of clothing options, catering to different styles and sizes, which can appeal to many customers.
2
Promotional Discounts: The company frequently provides promotional discounts and offers, making it possible for customers to purchase items at reduced prices.
3
Quality of Products: Some customers have reported satisfaction with the quality and fit of the clothing, indicating that certain items meet expectations.
CONS
1
Customer Service Issues: Numerous reviews highlight significant problems with customer service, including long wait times on the phone, unresponsive email communication, and difficulty in resolving issues.
2
Refund Delays: Many customers experience delays in receiving refunds for returned items, with reports of waiting several weeks or longer for processing.
3
Return Policy Concerns: The return policy can be problematic, as customers may face fees for returning items and may only receive store credit instead of refunds. This has led to dissatisfaction among those who expected a straightforward return process.
4
Inconsistent Experiences: While some customers have had positive experiences, many others report negative interactions, leading to a lack of trust in the company's reliability.
Romanoriginals.co.uk Features and Benefits
Features
Design-led and fashion-forward retailer
The business is fast-paced, exciting, and aspirational, with passion and enthusiasm reflected in the brand.
Affordable, timeless clothing
The company's core principles are to offer affordable, timeless clothing with the help of impeccable personalised customer service.
Comprehensive and personalised shopping experience
From browsing the web, through to purchase and delivery, the aim is to provide a comprehensive and personalised shopping experience for all customers.
New range of shoes and handbags
Roman has launched a new range of shoes and handbags to complement their collection.
Four distinct sub-brands
Roman has developed four distinct sub-brands: PETITE, CURVE, DUSK, and ARIELLA. Each of these brands has its own unique identity and purpose to suit customers’ wishes & needs.
High-quality, luxury styles
The brand offers high-quality, luxury styles that are perfect for those special occasions that punctuate your journey.
Dedication to various body types
The brand provides customers with an extensive and diverse array of products tailored to various body types, ensuring not only a perfect fit but also empowerment.